My Journey Towards Understanding Truth and Reconciliation

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Sep 2022
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A man is standing on a pier overlooking a lake at sunset.
Photo Credit: 
Chong Wei

Author:  Joelle Mason, HR Generalist CPHR Candidate

This blog comes from my desire to learn more about The National Day for Truth and Reconciliation. As a millennial white woman that grew up in British Columbia, I did not learn about this in school and, given the current cultural climate, I wanted to take the time to self-educate and document my personal journey in learning about the importance of this day.
 
What is National Day for Truth and Reconciliation?
 
 
The Government of Canada's website states “September 30, 2021, marked the first National Day for Truth and Reconciliation in Canada. The purpose of this day is to honour the lost children and Survivors of residential schools, their families and communities. National Day for Truth and Reconciliation is a public commemoration of the tragic and painful history and ongoing impacts of residential schools."
 
Some Truths about Our History
 

Canada became a country on July 1, 1867, and just nine years later in 1876, the Indian Act was passed into law by parliament.

The Indian Act is the primary law the federal government used to administer Indian Status. This Act subsumed a number of colonial laws that aimed to eliminate First Nations culture in favour of assimilation into Euro-Canadian Society. A primary method of assimilation were government and church-sponsored, religious schools called residential schools. These schools removed children from their homes and were a system designed to kill the Indian in the child. Residential schools still impact Indigenous People through intergenerational trauma. It was shocking to learn that the last residential school only closed in 1996, when I was a child.

The Indian Act had and continues to have an enormous impact on Indigenous People. Including imposing the elected chief and band council system. Prior to European contact, many nations had their own distinctive political institutions, traditions, leadership systems, economy’s, cultures, and autonomous control over their territories and resources. Having an imposed chief and band council system placed upon them took away from their traditional methods of governing themselves. This example and much more were laid out in the eye-opening book titled 21 Things You May Not Know About the Indian Act by Bob Joseph.

The Truth and Reconciliation Commission of Canada The Truth and Reconciliation Commission of Canada (TRC) was created through a legal settlement between Residential school survivors, the Assembly of First Nations, Inuit representatives and the parties responsible for the creation and operation of the schools: the federal government and the church bodies. Their mandate was to inform all Canadians about what happened in residential schools.

The TRC has a recorded testimony of more than 6,000 survivors affected by residential schools. Over more than a century, it is estimated approximately 150,000 Indigenous children were separated from their families and communities and forced to attend one of 139 residential schools across Canada.

Moment of Reflection

Canada’s treatment of Indigenous people through methods imposed by the Indian Act led to many appalling and horrible consequences for their communities and culture that are still in place today.

These are facts; they are not easy, they are uncomfortable, but unfortunately, they are a reality. Part of honouring this day is acknowledging these truths as a first step to help us move toward reconciliation.

On the Road to Reconciliation

One of the most important outcomes of the Truth and Reconciliation Commission of Canada were their . 94 Calls to Action.

These calls to action outline actionable steps towards reconciliation. For example, Call to Action 80 specifically called for a statutory holiday to honour survivors, their families and communities. As a result, National Day for Truth and Reconciliation is now a federally recognized statutory holiday on September 30.

Many of the TRC’s calls to action call upon the federal, provincial, municipal and territorial governments to adopt or fully implement the United Nations Declaration on the Rights of Indigenous People. This document was adopted by the United Nations general assembly in 2007 and on June 21st, 2021, the United Nations Declaration on the Rights of Indigenous Peoples Act received Royal Assent and came into force in Canada. This Act provides a roadmap to help guide the Government of Canada and Indigenous people to work together toward lasting reconciliation and healing.
 
With this knowledge and framework in mind, there are actionable steps that businesses and individuals can take toward reconciliation. For example, I met with a local Knowledge Keeper and she guided me to Call to Action 92.
 
This call to action is specific to the corporate sector and asks businesses to use the United Nations Declaration on the Rights of Indigenous Peoples as a reconciliation framework and to apply its principles, norms, and standards to corporate policy and core operational activities involving Indigenous peoples and their lands and resources.
 
This call to action provides us as Human Resource professionals an excellent opportunity to collaborate and strategize toward meaningful actions in our organizations in building a reconciliation framework.
 
Action Steps towards Learning More About Reconciliation and Building a Framework in Your Organization
 
Through this process, I feel I’ve barely scratched the surface of the significance of Truth and Reconciliation. And yet, I have had the support of many individuals who took the time to help me learn more. With the knowledge and context, they provided as well as the books I read and other research completed. I would like to highlight their ideas and offer you some tactical steps as to how HR professionals can implement Call to Action 92.
 
  • Read the United Nations Declaration on the Rights of Indigenous People.
  • Read the TRCs 94 Calls to Action
  • Spend time reading and learning more. Some books that were recommended to me are: 21 Things You Did Not Know About the Indian Act, Indigenous Relations - Insights Tips & Suggestions to make Reconciliation a Reality

Start with Local Understanding: 

  • Learn about the First Nations from where you live https://native-land.ca/
  • Take some time to research about the First Nations who are traditional to your area
  • Check the internet to see if there is a website or somewhere to learn more about relevant topics in their community.
  • Look for an event calendar to see if you can attend an event and learn about their cultural norms.
  • Be respectful, do your best to research and see what the appropriate norms when attending an event.
  • Sign up for a newsletter.
  • Follow content creators across different social media platforms.
  • Pronunciation is important, google how to properly pronounce their traditional names.
  • Educate yourself about the diversity amongst Indigenous Peoples. There might be some cultural differences to consider such as teachings around interconnectedness of all living beings and differences in communication styles. Remember, not all Indigenous people are alike and there is much diversity within communities as well.
  • If possible, ensure that what you are learning has been authenticated appropriately by Elders and Knowledge Keepers.
  • If you are based in Calgary this was a resource recommended to me https://calgaryfoundation.org/about-us/reconciliation/land-acknowledgement/
  • Assess your current situation are you in a learning/education phase where you need to educate more about our past truths or are you in an implementation phase and are able to being incorporating reconciliation actions within your community.
  • Incorporate a book club into your organization that covers the cost of books your team can read from Indigenous Authors.
  • Advocate for your leadership to acknowledge National Day for Truth and Reconciliation in your organization.
  • Create a standing agenda item for your team to continuously revisit Call to Action 92 and brainstorm ways to incorporate reconciliation processes into your organization.
  • Ensure this is a separative initiative that is not lumped under the umbrella of Diversity, Equity, Inclusion, and Belonging.
  • Provide resources to your team for those who want to learn more. The University of Alberta has a fee course called Indigenous Canada This course also has a paid component where certificates can be awarded upon successful completion.
  • Implement professional development days that focus on Indigenous people, Metis and Inuit matters.
  • Invite an Elder to your organization and ensure you follow protocols to welcome them in a good way.

As an HR Professional of a small business (26 employees), here are the actions I will take within my own company to begin incorporating Call to Action 92:

  • Acknowledge National Day for Truth and Reconciliation in our organization as a Statutory Holiday.
  • Send out a MS Teams Post about National Day for Truth and Reconciliation: Acknowledging what has been covered in the media about Every Child Matters and create a conversation.
  • Encourage our team to wear an orange shirt on September 30 and educate them on the background significance of this.
  • Research local Indigenous artists to acquire our orange shirts from.
  • Share Call to Action 92 with our team and brainstorm ideas as to how we can incorporate it.
  • Create a standing agenda item to continuously revisit call to action 92.
  • Share resources for them to learn more. For example, this free course Indigenous Canada | University of Alberta (ualberta.ca).
  • Purchased alliedFutures Project Toolkit – A guided knowledge sharing series led by a community of settlers, Elders and Knowledge Keepers. It is an educational toolkit to get informed, unlearn and unsettle.
 
It is so important that we as HR Professionals living in Canada become educated about these issues. Incredible work on this matter has already been done and I am excited to contribute towards more actions to help support reconciliation moving forward. We would love for all of you to share with us some of your stories about how this has impacted you and how the businesses you are working for might incorporate and participate in Truth and Reconciliation.
 
I look forward to collaborating with all of you on our reconciliation journey.
 

 

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.

 


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



By Jessica Jaithoo August 21, 2026
Each year on August 26th, Women’s Equality Day offers an opportunity to reflect on progress toward gender equity while recognizing the work that remains. While legislative milestones have helped create a more equitable foundation, the lived experiences of women in today’s workplaces tell a more nuanced story. To explore this further, we invited a group of women leaders to share their perspectives on equality in practice, the barriers that persist, and the actions needed to drive meaningful change. Their responses highlight both the progress made and the opportunities ahead. Contributors: Chelsea Harper, Director of Human Resources, Stoppler Hughes Christine Dagenais, Founder and CEO, Bright Wire Leadership Development Connie De Ciancio, Chief Commercial Officer, Strathcona Resources Michelle Dulmadge, Executive Vice President Human Resources, Surerus Murphy Rosy Makkar-Sethi, Portfolio Head of HR, Volaris Group Sabrina Brock, Vice President Human Resources, TriSummit Utilities Inc. To guide the discussion, we asked each contributor to reflect on three questions: What does women’s equality truly mean to you in today’s professional or leadership context, beyond formal policies or stated commitments? From your experience, what structural or cultural barrier continues to limit women’s advancement, and where do you see the greatest opportunity for progress? What is one action by leaders or organizations that can meaningfully advance women’s equality, and why does it matter now? Across responses, women’s equality was described not just as a policy outcome, but as a lived experience of fairness, recognition, and opportunity. As Chelsea shared: “It requires acknowledging that women have historically been conditioned differently in the workplace and society. The goal is to build workplaces where women are valued, compensated, and developed equitably enough that gender eventually becomes irrelevant to the conversation.” Connie emphasized fairness in assessment: “It is when people are genuinely assessed on their capability, judgment, performance, and leadership potential, not on assumptions or labels. It is not about lowering the bar or advancing someone because of gender; it is about making sure the best person has a fair opportunity to step forward and be recognized.” Sabrina reflected: “It is the experience of truly feeling valued for who you are as a professional and as a leader, where gender is not a topic of conversation. It also means being surrounded by more women in senior leadership roles due to equal access to stretch roles, equivalent tolerance for risk-taking, and performance judged by the same standards.” Despite progress for women in the workplace, certain barriers remain and are often invisible to those who have not experienced it. Chelsea reinforces the deeper context behind these challenges: “A true commitment to women’s equality requires acknowledging that history and understanding how deeply it still impacts confidence, negotiation, leadership presence, and career progression today.” Rosy names it directly: “A persistent barrier I continue to see is the reliance on subjective notions of leadership potential, often shaped by familiarity and unconscious bias. In my experience, this disproportionately impacts women, and even more so women of colour, whose strengths and leadership styles may not align with the traditional model. I have seen how this can limit access to opportunity despite clear capability and performance.” Subjectivity, when left unchecked, defaults to familiarity. Familiarity tends to favour the dominant group even when it is not intentional. This habit will continue to be consequential in the workplace. Sabrina offers a common example of how this bias shows up in practice: “If the behaviour is assertiveness, men may be seen as strong, confident, decisive leaders; however, when a woman behaves that way, they may be seen as aggressive, difficult, or abrasive.” The good news: Michelle calls for organizational accountability. “When equity is treated as a business discipline, not just a values statement, it becomes measurable and sustainable.” Christine adds the human dimension: “Real progress happens when women stop waiting for permission and start taking their seat at the table and when men in leadership actively sponsor and advocate for women, not simply as a diversity initiative, but because it strengthens teams and organizations.” Together, they point to the same truth: meaningful advancement requires both systemic intention and individual confidence. These examples are not seeking for exception, but consistency. Women want to be seen clearly, assessed fairly, and given the same opportunities to rise, or stumble, that their peers receive without having to ask. Building on this, one theme emerged clearly in how contributors see progress taking shape: the importance of sponsorship. Respondents highlighted the impact of leaders actively advocating for capable colleagues - particularly those who may not yet recognize their own potential or have had opportunities to demonstrate it. Rosy emphasizes the role of leadership influence, noting that “When leaders use their influence to advocate for women in succession discussions, critical assignments, and promotion decisions, opportunities for women increase significantly”. Similarly, Michelle reflects on the tangible impact of sponsorship in practice: “In my career, the moments that accelerated growth were when a leader put my name forward for something I had not yet been given the chance to prove at scale. Those decisions build confidence, capability, and visibility in ways that formal development programs cannot”. The urgency of this approach is reinforced by Connie, who notes, “This matters now because organizations need the strongest possible leaders, and they cannot afford to overlook capable people who may simply need a push to step up.” Christine expands on this broader organizational impact, stating “The leaders who understand this do not see equality as a favour or a quota. They recognize, as research continues to show, that advancing women’s equality is a strategic advantage. And importantly, they understand that creating greater equality is not a zero-sum game. When women rise, organizations, teams, and communities benefit alongside them.” Collectively, these perspectives highlight key actions: sponsorship, creating meaningful opportunities for growth, and encouraging individuals to recognize and step into their potential. Advancing women’s equality requires intention, advocacy, and action - turning insight into impact by championing talent and ensuring no potential goes overlooked.
By Jessica Jaithoo August 19, 2026
Author: Kanwaljit Chaudhry We often begin developing leaders after we have given them something to lead. Someone is promoted into their first supervisory role. They join a leadership development program, receive coaching, attend workshops, or are paired with a mentor. All of these can be valuable. But by then, leadership development has already been happening. Long before the title arrives, people are learning how to exercise judgment, influence others, navigate disagreement, take responsibility and make decisions when the answer is not obvious. The question for HR is: Do we have to wait for the title to help those capabilities grow? Create opportunities, not just programs Some of the most valuable leadership development happens through work itself. A stretch assignment. Leading a small project. Presenting an idea to senior colleagues. Coordinating people who do not report to you. Navigating competing priorities. Being trusted to make a decision rather than simply carrying one out. None requires a management title. HR can help organizations look at development as not only as courses people attend, but as experiences people need. That may mean encouraging managers to distribute meaningful opportunities rather than repeatedly turning to the person who is already proven. It may mean designing project work so different employees have opportunities to lead. It may mean making mentoring, coaching or job-shadowing available before someone enters a formal leadership pipeline. The objective is not to make everyone a manager. It is to give more people opportunities to build capabilities that will serve them whether or not formal leadership is their eventual destination. Make room to learn from experience Experience alone does not necessarily create development. Two people can go through similar experiences and take very different things from them. What often makes the difference is the opportunity to reflect: What worked? What didn't? What did I notice about myself? What would I do differently next time? HR can help make those conversations part of development rather than leaving them to chance. A manager checking in after a difficult project can ask more than, “Did we deliver?” A mentor can help someone examine why a conversation went differently than expected. A performance discussion can explore not only what someone accomplished, but how they influenced others, exercised judgment or responded when things became uncertain. These are relatively small interventions. But they help turn experience into learning. Notice leadership before it becomes obvious There is another role for HR: helping organizations broaden what they notice. Potential does not always announce itself loudly. The person who volunteers to coordinate a complicated piece of work may be demonstrating leadership capacity. So might the employee who brings people together when a team is stuck, asks the question no one else is asking, helps a colleague succeed without needing credit, or remains thoughtful when everyone else is rushing toward an answer. If we look for leadership potential only among those who already resemble our current leaders, we may keep finding the same kinds of people.  Creating broader opportunities allows capability to become visible before we decide who has it. Pay attention to what the organization teaches Organizations are also developing future leaders when they are not deliberately trying to. Employees notice who gets promoted. They notice what behaviour gets rewarded, whose ideas receive attention and what happens when someone makes a mistake. They notice whether managers share information or protect it, whether difficult conversations are avoided or handled respectfully, and whether asking for help is treated as good judgment or weakness. These observations become lessons about what leadership looks like here. HR influences many of the systems through which those lessons are reinforced e.g., performance management, recognition, development, succession planning and promotion among them. That makes an important question worth asking: What are our people learning about leadership from the way our organization actually works? The answer may tell us as much about our leadership pipeline as any competency framework. Before the title Leadership development does not have to begin with a leadership program. It can begin when someone is trusted with something slightly beyond what they have done before and supported while they figure it out. It can happen when a manager shares the reasoning behind a difficult decision rather than only communicating the outcome. It can happen when someone gets to lead a project before they have people reporting to them. And it can happen when an employee has someone who helps them make sense of an experience rather than simply move on to the next task. HR cannot manufacture leaders. But HR can help create workplaces where people have opportunities to practise judgment, responsibility, influence and reflection long before a title makes those things part of their job description. Perhaps the question is not only “Who are our future leaders?” It is also: “What are we doing today that gives future leadership capacity a chance to emerge?”
By Marina Perkovic July 22, 2026
At the CPHR Alberta Conference, we asked HR leaders one question: What leadership capability matters most for the future of your organization? Leaders picked up a star and placed it beside their answer. By the end of the conference, HR leaders cast 131 votes across 16 capabilities. Three stood out, with two tied for first place. Here is what they told us. What the Data Showed The capabilities on the board came from Bright Wire's PLUS Leadership Framework, a proprietary model built to define what effective leadership looks like across every level of an organization and is organized across four dimensions: Courageous Coach-Like Disciplined for Results and Relational The results below reflect the capabilities HR professionals believe matter most. 
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