My Journey Towards Understanding Truth and Reconciliation
26
Sep 2022
242
Photo Credit:
Chong Wei
Author: Joelle Mason, HR Generalist CPHR Candidate
This blog comes from my desire to learn more about The National Day for Truth and Reconciliation. As a millennial white woman that grew up in British Columbia, I did not learn about this in school and, given the current cultural climate, I wanted to take the time to self-educate and document my personal journey in learning about the importance of this day.
What is National Day for Truth and Reconciliation?
The Government of Canada's website states “September 30, 2021, marked the first National Day for Truth and Reconciliation in Canada. The purpose of this day is to honour the lost children and Survivors of residential schools, their families and communities. National Day for Truth and Reconciliation is a public commemoration of the tragic and painful history and ongoing impacts of residential schools."
Some Truths about Our History
Canada became a country on July 1, 1867, and just nine years later in 1876, the Indian Act was passed into law by parliament.
The Indian Act is the primary law the federal government used to administer Indian Status. This Act subsumed a number of colonial laws that aimed to eliminate First Nations culture in favour of assimilation into Euro-Canadian Society. A primary method of assimilation were government and church-sponsored, religious schools called residential schools. These schools removed children from their homes and were a system designed to kill the Indian in the child. Residential schools still impact Indigenous People through intergenerational trauma. It was shocking to learn that the last residential school only closed in 1996, when I was a child.
The Indian Act had and continues to have an enormous impact on Indigenous People. Including imposing the elected chief and band council system. Prior to European contact, many nations had their own distinctive political institutions, traditions, leadership systems, economy’s, cultures, and autonomous control over their territories and resources. Having an imposed chief and band council system placed upon them took away from their traditional methods of governing themselves. This example and much more were laid out in the eye-opening book titled 21 Things You May Not Know About the Indian Act by Bob Joseph.
The Truth and Reconciliation Commission of Canada The Truth and Reconciliation Commission of Canada (TRC) was created through a legal settlement between Residential school survivors, the Assembly of First Nations, Inuit representatives and the parties responsible for the creation and operation of the schools: the federal government and the church bodies. Their mandate was to inform all Canadians about what happened in residential schools.
The TRC has a recorded testimony of more than 6,000 survivors affected by residential schools. Over more than a century, it is estimated approximately 150,000 Indigenous children were separated from their families and communities and forced to attend one of 139 residential schools across Canada.
Moment of Reflection
Canada’s treatment of Indigenous people through methods imposed by the Indian Act led to many appalling and horrible consequences for their communities and culture that are still in place today.
These are facts; they are not easy, they are uncomfortable, but unfortunately, they are a reality. Part of honouring this day is acknowledging these truths as a first step to help us move toward reconciliation.
On the Road to Reconciliation
One of the most important outcomes of the Truth and Reconciliation Commission of Canada were their . 94 Calls to Action.
These calls to action outline actionable steps towards reconciliation. For example, Call to Action 80 specifically called for a statutory holiday to honour survivors, their families and communities. As a result, National Day for Truth and Reconciliation is now a federally recognized statutory holiday on September 30.
Many of the TRC’s calls to action call upon the federal, provincial, municipal and territorial governments to adopt or fully implement the United Nations Declaration on the Rights of Indigenous People. This document was adopted by the United Nations general assembly in 2007 and on June 21st, 2021, the United Nations Declaration on the Rights of Indigenous Peoples Act
received Royal Assent and came into force in Canada. This Act provides a roadmap to help guide the Government of Canada and Indigenous people to work together toward lasting reconciliation and healing.
With this knowledge and framework in mind, there are actionable steps that businesses and individuals can take toward reconciliation. For example, I met with a local Knowledge Keeper and she guided me to Call to Action 92.
This call to action is specific to the corporate sector and asks businesses to use the United Nations Declaration on the Rights of Indigenous Peoples as a reconciliation framework and to apply its principles, norms, and standards to corporate policy and core operational activities involving Indigenous peoples and their lands and resources.
This call to action provides us as Human Resource professionals an excellent opportunity to collaborate and strategize toward meaningful actions in our organizations in building a reconciliation framework.
Action Steps towards Learning More About Reconciliation and Building a Framework in Your Organization
Through this process, I feel I’ve barely scratched the surface of the significance of Truth and Reconciliation. And yet, I have had the support of many individuals who took the time to help me learn more. With the knowledge and context, they provided as well as the books I read and other research completed. I would like to highlight their ideas and offer you some tactical steps as to how HR professionals can implement Call to Action 92.
- Read the United Nations Declaration on the Rights of Indigenous People.
- Read the TRCs 94 Calls to Action
- Spend time reading and learning more. Some books that were recommended to me are: 21 Things You Did Not Know About the Indian Act, Indigenous Relations - Insights Tips & Suggestions to make Reconciliation a Reality
Start with Local Understanding:
- Learn about the First Nations from where you live https://native-land.ca/
- Take some time to research about the First Nations who are traditional to your area
- Check the internet to see if there is a website or somewhere to learn more about relevant topics in their community.
- Look for an event calendar to see if you can attend an event and learn about their cultural norms.
- Be respectful, do your best to research and see what the appropriate norms when attending an event.
- Sign up for a newsletter.
- Follow content creators across different social media platforms.
- Pronunciation is important, google how to properly pronounce their traditional names.
- Educate yourself about the diversity amongst Indigenous Peoples. There might be some cultural differences to consider such as teachings around interconnectedness of all living beings and differences in communication styles. Remember, not all Indigenous people are alike and there is much diversity within communities as well.
- If possible, ensure that what you are learning has been authenticated appropriately by Elders and Knowledge Keepers.
- If you are based in Calgary this was a resource recommended to me https://calgaryfoundation.org/about-us/reconciliation/land-acknowledgement/
- Assess your current situation are you in a learning/education phase where you need to educate more about our past truths or are you in an implementation phase and are able to being incorporating reconciliation actions within your community.
- Incorporate a book club into your organization that covers the cost of books your team can read from Indigenous Authors.
- Advocate for your leadership to acknowledge National Day for Truth and Reconciliation in your organization.
- Create a standing agenda item for your team to continuously revisit Call to Action 92 and brainstorm ways to incorporate reconciliation processes into your organization.
- Ensure this is a separative initiative that is not lumped under the umbrella of Diversity, Equity, Inclusion, and Belonging.
- Provide resources to your team for those who want to learn more. The University of Alberta has a fee course called Indigenous Canada This course also has a paid component where certificates can be awarded upon successful completion.
- Implement professional development days that focus on Indigenous people, Metis and Inuit matters.
- Invite an Elder to your organization and ensure you follow protocols to welcome them in a good way.
As an HR Professional of a small business (26 employees), here are the actions I will take within my own company to begin incorporating Call to Action 92:
- Acknowledge National Day for Truth and Reconciliation in our organization as a Statutory Holiday.
- Send out a MS Teams Post about National Day for Truth and Reconciliation: Acknowledging what has been covered in the media about Every Child Matters and create a conversation.
- Encourage our team to wear an orange shirt on September 30 and educate them on the background significance of this.
- Research local Indigenous artists to acquire our orange shirts from.
- Share Call to Action 92 with our team and brainstorm ideas as to how we can incorporate it.
- Create a standing agenda item to continuously revisit call to action 92.
- Share resources for them to learn more. For example, this free course Indigenous Canada | University of Alberta (ualberta.ca).
- Purchased alliedFutures Project Toolkit – A guided knowledge sharing series led by a community of settlers, Elders and Knowledge Keepers. It is an educational toolkit to get informed, unlearn and unsettle.
It is so important that we as HR Professionals living in Canada become educated about these issues. Incredible work on this matter has already been done and I am excited to contribute towards more actions to help support reconciliation moving forward. We would love for all of you to share with us some of your stories about how this has impacted you and how the businesses you are working for might incorporate and participate in Truth and Reconciliation.
I look forward to collaborating with all of you on our reconciliation journey.
The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.
The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.
As the year draws to a close, now is the perfect time to invest in your professional growth. Whether you're looking to maximize your remaining professional development (PD) budget, complete your CPD requirements, or build skills in emerging areas, CPHR Alberta's fall lineup offers practical learning opportunities designed for today's HR professionals. A Timely Conversation: Workplace Suicide Awareness and Prevention October's Suicide Prevention Month serves as an important reminder that mental health and wellbeing continue to be critical workplace priorities. HR professionals are often called upon to support employees, leaders, and teams through difficult situations. Our Workplace Suicide Awareness for HR Practitioners: Masterclass (October 28) , led by Tara Adams, Founder of Abridge Consulting, provides practical guidance on understanding suicide in the workplace, implementing prevention strategies, and creating a more supportive workplace culture. * Earn 3 CPD hours. Lead Through the AI Shift with Confidence Artificial intelligence is rapidly transforming the workplace, making AI literacy an increasingly important skill for HR professionals. Our 3-day AI Certificate (AI Adoption that improves productivity without overwhelming the organization December 9-11) and Leading Through the AI Shift – Master Class (November 4) provide practical insights into AI adoption, workforce transformation, and the evolving role of HR. Build the knowledge and confidence needed to support AI initiatives and help your organization navigate change. Learn on Your Schedule with Conference On-Demand Access more than 20 recorded conference sessions, including keynotes, concurrent sessions, micro-sessions, and expert panels, anytime and anywhere. Gain practical HR insights, access speaker resources and presentations, and learn at your own pace. * Earn up to 5 CPD hours. Build Expertise in High-Demand HR Areas In addition to our featured offerings, this fall's PD calendar includes opportunities to strengthen core HR competencies through: Law Symposiums across Alberta chapters (September, October and November) Investigation Report Writing Workshop (November 5) Investigation Interviewing Techniques Workshop (November 18) Conducting Credibility Assessments Workshop (December 2) Workplace Investigation Training Certificate (November 24-26 and December 8-10) These programs provide practical, immediately applicable knowledge that can help strengthen decision-making, reduce organizational risk, and enhance your effectiveness as an HR professional. Don't Forget Your Complimentary Learning Opportunities As part of your membership, you also have access to a variety of complimentary professional development opportunities throughout the fall, including: Monthly member roundtables Noon-hour webinars: Expert-led discussions on topics such as managing intergenerational teams, workplace agility, and common recognition and rewards mistakes. Finish the Year Strong Don't let unused professional development dollars or outstanding CPD requirements carry into year-end. Explore our fall learning opportunities and invest in skills that will support your success today and into the future—then round out the year by reconnecting with your professional community. Join your HR community at one of our Holiday Mingles , taking place across the province this November and December. These gatherings offer a chance to celebrate the year, expand your network, and reconnect with colleagues before the holiday season. View the Professional Development Calendar
Author: Volunteers from the Wood Buffalo Chapter Observed annually on October 10th, World Mental Health Day highlights the importance of promoting mental health awareness and improving access to mental health support worldwide. The day was established by the World Federation for Mental Health and is supported internationally by the World Health Organization. In Canada, mental health challenges increasingly affect workplace productivity, employee engagement, and organizational sustainability. For HR professionals in Alberta, World Mental Health Day provides an opportunity not only to raise awareness but also to evaluate policies, workplace culture, and leadership practices that support psychological safety. HR professionals have a significant role in ensuring compliance with provincial legislation while building supportive work environments that address emerging mental health risks. Recent Canadian research indicates that workplace mental health challenges are widespread and growing. Several key statistics illustrate the scope of the issue: 1 in 5 Canadians experiences a mental health problem each year (Employment and Social Development Canada). Mental health problems remain the leading cause of disability in Canada . Approximately 58% of employed Canadians are affected by a mental health diagnosis either personally or through a family member. 52% of employees report mental health challenges that affected their work performance , yet only 33% disclose these challenges to their employer . 39% of Canadian workers report experiencing burnout , demonstrating a significant increase compared with previous years. Nearly 47% of Canadians identify work as the most stressful part of their daily life . The economic implications are also substantial. Mental health problems cost the Canadian economy approximately $51 billion annually, including $20 billion directly related to workplace impacts such as absenteeism and reduced productivity. These statistics demonstrate that workplace mental health is no longer solely an individual concern; it is a strategic organizational issue requiring active engagement from HR and Business leaders. Alberta Legislative Context: HR Responsibilities HR professionals in Alberta must navigate both occupational health and safety requirements and workers’ compensation frameworks related to psychological injuries. The Alberta Occupational Health and Safety Act requires employers to ensure the health and safety of workers, which increasingly includes psychological health and safety. While the legislation traditionally focused on physical hazards, workplace harassment, violence, and psychosocial risks are now recognized as hazards that must be addressed through prevention and policy. Under Alberta OHS requirements, employers must: Identify workplace hazards, including psychological hazards such as harassment or excessive workload Implement prevention measures and policies addressing workplace violence and harassment Provide training and reporting mechanisms for workers In practice, this means HR departments must develop policies addressing psychological safety, respectful workplaces, and harassment prevention. Failure to address these risks may expose organizations to legal liability and regulatory scrutiny. Another legislative body of work comes through the Workers' Compensation Board (WCB) Alberta which recognizes that psychological injuries can occur as workplace injuries similar to physical injuries. It provides income replacement to workers with a diagnosed injury or illness that is shown to arise out of and in the course of employment. For HR professionals, this has several implications: Workplace psychological injuries may result in WCB claims Employers may need to participate in claim investigations and return-to-work planning Organizations must demonstrate that reasonable steps were taken to prevent psychological harm Key Lessons for HR Professionals Integrate Psychological Safety into Workplace Safety Programs Mental health should be treated as part of occupational health and safety rather than a separate wellness initiative. HR professionals should integrate psychological risk assessments into safety management systems and identify workplace factors such as: excessive workloads toxic workplace culture violence, harassment or bullying lack of managerial or organizational support Proactive management of these risks can reduce absenteeism, disability claims, and employee turnover. Train Managers to Respond to Mental Health Concerns Managers often serve as the first point of contact when employees experience psychological distress. However, research shows that many supervisors feel unprepared to address mental health issues effectively. HR professionals should implement training programs that equip leaders to: recognize early signs of burnout or distress conduct supportive workplace conversations connect employees to resources such as Employee Assistance Programs Managerial support is particularly important, as studies show that support from managers and coworkers significantly improves workplace mental health outcomes. Address Workplace Stigma Despite increasing awareness, stigma remains a major barrier to mental health support. A significant proportion of Canadian employees report that they would hesitate to disclose mental health challenges due to fear of career consequences. HR professionals can reduce stigma by: encouraging senior leaders to discuss mental health openly integrating mental health awareness campaigns into workplace culture ensuring confidentiality when employees seek support Strengthen Workplace Supports Effective mental health support systems may include: Employee Assistance Programs (EAPs) flexible work arrangements mental health leave policies access to counselling services Research suggests that time off, flexible schedules, and supportive management are among the most effective workplace mental health supports. For HR professionals in Alberta, World Mental Health Day serves as an important reminder that mental health is both a legal responsibility and a strategic workforce issue. Organizations that prioritize psychological safety and employee wellbeing are better positioned to reduce disability claims, improve employee engagement, and retain skilled workers in a shrinking talent pool. With rising burnout levels, increasing psychological injury claims, and evolving legislative expectations, HR professionals in Alberta must take a leadership role in promoting mental health and wellbeing in the workplace. By aligning organizational practices with occupational health and safety requirements, supporting employees experiencing psychological challenges, and fostering open workplace cultures, HR professionals can help create healthier and more sustainable workplaces for the future.
Author: Eleanor Hecks As workforce analytics becomes more sophisticated, organizations have more ways to understand how work gets done. But introducing these tools without clear communication can create uncertainty around privacy, data use and employee trust. HR leaders should make the purpose and boundaries of these tools clear from the start. The Rise of Employee Monitoring The workforce analytics market has reached $2.92 billion in 2026 as organizations pursue hybrid-work optimization, data-driven talent decisions and AI-powered analytics. Within this broader market, organizations are increasingly using tools such as productivity-monitoring software, keystroke logging, application and activity tracking and other systems that analyze employees' work patterns. These technologies can give HR greater visibility into workloads, staffing needs, productivity and broader workforce trends. However, as these tools become more sophisticated, HR also needs to consider how employees will understand and respond to data collection. What Can Go Wrong When Employers Introduce Productivity Trackers? Problems can arise when employees do not know what information the organization collects or how it will use it. Workers may worry that screenshots or time away from a device could become measures of their value or performance. These concerns are worth taking seriously. The American Psychological Association found that 45% of workers who experienced workplace monitoring said their work environment had a negative impact on their mental health. The finding highlights why HR should consider the employee experience when introducing these tools. Building Trust in Workforce Analytics Introducing monitoring works best when employees understand the decision and see themselves as part of the process. Transparency and early communication often build confidence and trust. Address Employee Concerns Before They Become Questions HR should explain the basics before introducing the software, including which activities the system will track and which it will ignore. Managers should also let teams know whether the tracker data can influence performance decisions. Proactively explaining the tool's capabilities and limitations can help prevent an unexpected discovery from becoming a trust issue. Have a Clear Purpose for the Technology HR should identify the specific problem before choosing a solution. This becomes especially important as organizations race to adopt emerging technologies without defining clear objectives first. This pattern is visible in how many companies are currently approaching AI adoption. A survey found that about half of organizations have deployed AI or plan to do so this year, but only one-third have a strategy for it. These numbers show that organizations are implementing tools simply because they feel like they “should,” faster than they can define what success looks like. Workforce analytics tools — many of which now include these AI-powered features — present the same challenge. “We need to use more tools that integrate AI” or “Everyone else is tracking productivity” are not strategies. Without a clear purpose, HR may collect more data than it needs or track metrics that don't align with actual business decisions. Before selecting a monitoring tool, HR should determine what it needs to learn and what decisions the data will support. Explain the Difference Between Aggregate and Individual Data Employees should understand whether HR is looking for broader workforce patterns or evaluating individual behavior. Aggregate data might show that a department is consistently handling a heavy workload, while individual data could reveal how a specific employee spends their time. Making this distinction clear can reduce uncertainty about how the organization will use employee information. Build Trust Through Inclusive Practices Employee involvement should begin before committing to a vendor or a tool. Representatives can help assess what a system collects and whether intrusive features align with organizational goals. HR can invite employees to ask questions and solicit their feedback on monitoring policies. California's proposed AB 1883 illustrates the emerging regulatory conversation around workplace monitoring. The bill seeks to prohibit employers from using workplace surveillance tools that predict emotional states or collect neural data. As proposed legislation, it is not currently a requirement for California employers, but it demonstrates how policymakers are beginning to address newer forms of workplace surveillance. Trust Starts Before the Monitoring Does Workforce analytics can deliver real insight into workforce needs. Organizations that communicate openly about purpose and involve employees often create monitoring systems that support better resource allocation and planning.
