How to Foster Inclusive Climate to affect Engagement and Attrition

25
Jan 2022
305
A group of business people are walking through an office building.

Author: Wilma Li, PCC, CPHR, SHRM-SCP

But What is Inclusive Climate?

It is the 1 “ employees' shared understanding about the social norms within a particular organizational context with regard to the behaviors that are expected of employees to pursue inclusion goals.  It relates to how a team functions and performs based on the quality of social connections, openness to learning, agility, and depth of decision-making. It is a powerful tool for guiding employee behaviors ”.

A climate is inclusive when its norms are carefully constructed to promote experiences of both belonging, feeling of being a valued member of the in-group, and uniqueness for its members (so members feel recognized for their individuality and integration).  The most essential aspects of inclusive climate are like a formula of two things together. 1 ” One, strong values for developing high-quality interpersonal understanding, and competence; combined with, two, a shared belief that people's diverse backgrounds and perspectives are a source of insight that can be leveraged to enhance learning and performance. These beliefs are then translated into norms for how team members are expected to engage with each other to make that possible”.

So, why is an inclusive climate important?

Because it enables well-being, learning and performance. When employees feel valued for what they have to offer and feel others genuinely interested in them, they are bolstered by sense of belonging and confidence which makes them more engaged with work and with coworkers. As a result, they tend to perform higher and are less likely to turn over. 

With inclusive climate as team norms, team members have 1 ” higher levels of trust and cohesion, and these in turn make it much more likely that information is shared openly, and furthermore, that team members cooperate and build constructively on the ideas of others”.  This drives team performance and innovation.

On the contrary, when employees feel psychologically unsafe to be themselves, they are 1 “ more likely to hide their true thoughts and withdraw or become defensive, which can further exacerbate their experience of exclusion. As a result, they report higher levels of stress and lower levels of organizational commitment to the organization ”.

In teams where some members experience inclusion and some do not, this leads to fractured team dynamics like subgroup formation in conflict, and losses to team collaboration, information-sharing and performance.

As a Human Resources leader, what can you do?

You have the power to shape your team’s work climate! Senior leaders set the tone and role model for lower-level leaders. Fostering inclusion requires leaders to help team members understand what inclusion means and why it is important so they are intrinsically motivated to engage in inclusive behaviours and interactions. Team members will then co-create inclusive experiences for each other, even in the absence of the leader.

So, four Steps to Create Inclusive Climate

1)Assess the current inclusiveness of your group’s climate, or determine the quality of work-group climate for employees

2)Articulate inclusive standards, or help others understand what your inclusion standards are to bring clarity about what you mean by inclusion

3)Continuously and consistently role-model inclusive behaviour or demonstrate what it looks like to be inclusive

4)Continuously and consistently enforce and reinforce inclusive standards by actively guiding and directing the behaviour of employees

Other than the steps, what Factors can Help Foster Inclusive Climate?

  • Shared belief and understanding

    After a leader provide clear motivations, norms, and systems of accountability for encouraging group members to challenge each others’ perspectives and persevere in their debate of multiple possible solutions, the team members need to develop a shared belief that the combination and recombination of team members’ different ideas and perspectives makes for better solutions.
  • Team insight

    Invest time and space necessary to develop a deeper-level understanding or insight about team members, and for team members to learn about one another on a more personal individualized level. 1 ” When perceived similarity with another person increases, so does liking and respect for that person. Shared bonds facilitate a freer exchange of information and a greater openness to other people's perspectives ”.
  • Supportive Context

    This is where employees feel psychologically safe to mindfully express themselves without having to worry about suffering negative consequences. This is facilitated by having shared value among team members regarding the importance of taking risks and making mistakes in order to learn and succeed sooner.
  • Inclusive Rules of Engagement

    To ensure high performance, 1 “teams develop and adhere to norms about how they will do the following: solicit input from all team members; ensure that team members build constructively on the ideas of others; how they will resolve conflict; and ultimately how they will make decisions ”.

Resources

For more information on how to foster inclusive climate, please contact us at: www.bkicorp.com. At Business Knowledge Integration, we help you with your intercultural, equity, diversity, and inclusion (EDI) need to achieve more sustainable results.


References

1 Nishii, L., Fostering an Inclusive Climate (2021 virtual online course), Diversity and Inclusion Certificate for HR program, School of Industrial and Labor Relations, Cornell University


The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



An Update from your Board of Directors - June 2026

By Marina Perkovic • June 16, 2026
As the governing voice of CPHR Alberta, the Board of Directors meets quarterly to provide oversight and guidance across key strategic and operational priorities.  To maintain transparency with members and stakeholders, we continue to share post-meeting updates to highlight progress, key decisions, and how we are advancing the HR profession while ensuring a strong and sustainable organization. The Board of Directors met in June 2026 to review organizational performance, governance priorities, and long-term sustainability. The Board’s key messages for the membership are as follows: Continued Membership Growth CPHR Alberta continues to grow, with membership increasing by 4% year-over-year to 7,559 active members. Growth is being driven by strong engagement from students, future HR professionals, and members pursuing the CPHR designation, demonstrating the continued strength and relevance of the HR profession across Alberta, the Northwest Territories, and Nunavut. Strong Financial Position The Board reviewed Q1 2026 financial results and continues to closely monitor financial performance and long-term sustainability. CPHR Alberta remains committed to responsible stewardship of member resources while investing in programs, services, technology, and professional development opportunities that deliver value to members. Investing in the Future of the Profession Advancing the visibility and influence of the HR profession remains a strategic priority. A new province-wide marketing campaign has launched to position CPHRs as trusted business leaders and strategic partners, while increasing awareness of the value of the designation among employers and the broader business community. Supporting Future HR Professionals Student membership continues to be a key driver of growth, reflecting strong interest in HR careers and the CPHR designation. CPHR Alberta remains committed to supporting students, candidates, and emerging professionals as they progress through their HR careers. Continuous Improvement in Governance and Member Service The Board and its committees continue to strengthen governance practices, review policies, and enhance Board effectiveness. This ongoing work ensures oversight remains aligned with leading practices and supports a strong, sustainable organization for members. Focus on Long-Term Sustainability The Board continues to review long-term financial planning, revenue diversification, and future membership dues strategy. These efforts are aimed at ensuring financial sustainability while maintaining the value delivered to members. Looking Ahead The Board’s focus for the remainder of 2026 includes: Continuing to grow membership and engagement Expanding the visibility and influence of the HR profession Supporting a future-ready HR community Maintaining strong governance, risk management, and financial oversight Delivering high-quality programs, services, and member experiences The next Board meeting takes place in November 2026, after which we will again share our key messages. If you have any questions regarding these key messages or the Board of Directors, please contact chair@cphrab.ca . We welcome your feedback!

Reimagining Modern Fatherhood in the Corporate World

By Jessica Jaithoo • June 11, 2026
Author: Nidhi Gandhi , 2026 Social Media Committee Volunteer "By the time you truly understand your father, you have become one yourself, and your father may no longer be in the world for you to tell him." It's a thought that stays with Jitendra Das, and one that lands especially close around Father's Day. Jitu, to those who know him, is a Senior Human Resources Business Partner at Amazon, where he partners with business leaders on organizational effectiveness, talent strategy, leadership development, and culture. Behind that work sits more than 16 years of HR experience across India, the Middle East, Southeast Asia, and North America. Alongside his corporate role, he is an ICF certified executive coach at the PCC level with over 2,500 coaching hours, having supported leaders across Fortune 500 companies in unlocking their potential and navigating personal and professional growth. But the role that shapes everything else is a quieter one. He grew up watching a generation of fathers who showed love through provision, and made himself a different promise, to show it through presence. He wants his son, Ayaan, to remember the school runs, the bedtime stories, the nothing-in-particular evenings. As he puts it: "I am not building a career despite being a father. I am building it because of it." This Father's Day, we interviewed Jitu to talk about what modern fatherhood asks of men at work, the leave they don't take, the bias they navigate quietly, and what it really means for a working father to feel safe being fully himself. 1. You are uniquely positioned to advocate for policies like parental leave for fathers. Do you feel a personal responsibility to champion men’s work-life balance and mental health in the corporate world? Absolutely, and I think responsibility is the right word, not just opportunity. Men's mental health and work-life balance remain largely underdiscussed in corporate spaces, and the cost of that silence is real. Burnout, disengagement, and leaders who are physically present at work but emotionally absent at home, these are symptoms of a culture that never gave men permission to be human. In Canada, fathers have access to parental leave, yet the uptake remains far lower than among mothers, not because fathers do not want to be present, but because the culture has not caught up with the policy. I want to help close that gap. Not just through advocacy in meetings, but by modeling it myself, being visible about my own boundaries, talking openly about Ayaan and what being present for him means to me, and making it easier for the men around me to do the same. If I cannot use my platform to normalize that, then what is it for? 2. Working fathers often face a subtle social bias where they are viewed as the 'secondary' parent. How can HR teams and leaders shift corporate mindsets to recognize and respect men as primary, equal caregivers? The bias is real, and it often lives in the small things: a father who leaves early for his child's recital gets noticed differently than a mother who does the same thing, and a man who sets a hard stop for school pickup reads as less committed rather than more present. HR teams need to look at this structurally, because in Canada, parental leave is available to both parents yet the uptake among fathers remains significantly lower, and that gap is not about desire, it is about what leaders normalize. If no senior man in an organization has ever visibly taken parental leave, that silence is a message. I keep Ayaan's school events on my calendar and I do not hide them, because representation in everyday behaviour is more powerful than any policy document 3. There’s an old stereotype that fathers should always be the 'unshakable pillar.' How have you learned to embrace vulnerability, both as a dad and as a professional leader? When we moved to Canada in 2022, I went through a period of professional uncertainty I was not prepared for, having built my career across India, the Middle East, and Southeast Asia and then starting over in a new market without the network I had spent years building. My wife Megha held the family steady during that time, and watching her do that taught me the difference between being a pillar and being a wall: she was not unaffected; she was grounded. I have told Ayaan when I have had hard days, not to burden him, but to show him that naming something difficult is not weakness, it is how you move forward. That same principle lives in how I coach leaders now: vulnerability is not the absence of strength, it is the honesty to say where you are, and that honesty builds more trust than any polished performance. 4. What does psychological safety look like for a working father? Have you ever felt pressure to hide family obligations to maintain a certain professional image? Yes, early in my time in Canada I was careful about how much I revealed as a father in professional settings, because there is an unspoken test that working fathers navigate: prove your commitment by making your family invisible at work. But I think about Ayaan running to show me a drawing he made at school, not because it was perfect, but because he wanted me to see it, and that unconditional trust reminds me that the most important audience for how I show up is not in the boardroom. Psychological safety for a working father means being able to say I am leaving early for my son's event without it being read as a lack of ambition. The day that becomes unremarkable is the day we have actually made progress, and as HR professionals, building that culture is not a nice-to-have. It is the work . A Wish for Father's Day “Fatherhood did not soften my professional edge. It sharpened it, gave me a reason to build something worth being proud of, and a daily reminder of what I am actually working for. This Father's Day, my wish is simple: I hope working fathers across Canada and the world feel seen, take the leave they are entitled to, and show up for the bedtime stories. And I hope their organizations build cultures where none of that is a trade-off. Ayaan, this one is for you.” Jitu's wish is a modest one, but the shift it asks of our workplaces is not. It asks for cultures where presence, honesty, and a hard stop for school pickup read as strength rather than absence, where showing up for your child is never a trade-off against showing up at work. This Father's Day, that feels like a goal worth building toward. Wishing everyone a Happy Father’s Day!

International Wellness Day: Prioritizing Wellbeing in Our Everyday Lives

By Jessica Jaithoo • June 8, 2026
Author: Taia Northrup , 2026 Social Media Committee Volunteer Each year, on the second Saturday of June, people around the world come together to recognize International Wellness Day, a global movement dedicated to promoting healthier, happier, and more balanced lives. This special day serves as a reminder that well-being extends beyond physical health; it includes mental, emotional, social, and workplace wellness as well. As HR professionals, wellness is more than a personal responsibility, it is a workplace priority. The Chartered Professionals in Human Resources (CPHR) profession recognizes that healthy, supported employees are the foundation of engaged, productive, and resilient organizations. HR leaders play a key role in creating workplace cultures that foster psychological safety, work-life balance, employee engagement, and overall wellbeing. International Wellness Day encourages individuals, employers, and communities to reflect on the habits, environments, and relationships that contribute to overall wellbeing. In today’s fast-paced world, it can be easy to put our health on the back burner. This day provides an opportunity to pause, evaluate our wellness practices, and make meaningful changes that support long-term health and happiness. The celebration also aligns with the broader goals of workplace wellbeing initiatives, which focus on creating healthier organizations and communities. Research continues to show that employees who feel supported in their wellbeing experience lower levels of burnout, higher engagement, and stronger workplace satisfaction. Organizations that prioritize employee wellbeing also benefit through improved retention, productivity, and organizational resilience. From a CPHR perspective, wellbeing is not limited to wellness programs or fitness challenges. It involves taking a holistic approach that considers mental, emotional, physical, financial, and social health. Building supportive policies, encouraging meaningful work-life balance, and creating inclusive workplace cultures are all essential components of a successful people's strategy. Wellness looks different for everyone. For some, it may mean prioritizing physical activity, healthy nutrition, or quality of sleep. For others, it may involve managing stress, strengthening social connections, practicing mindfulness, or taking time for self-care. The important message is that small, intentional actions can have a significant impact on overall wellbeing. As we celebrate International Wellness Day, consider taking a moment to invest in your own health and happiness. Whether it’s going for a walk, connecting with loved ones, setting healthy boundaries, or simply taking time to recharge, every positive step contributes to a healthier and more fulfilling life. At its core, wellbeing is about creating environments where people can thrive—both at work and in life. As HR professionals and workplace leaders, we have the opportunity to champion initiatives that support our people, strengthen our organizations, and build healthier communities for the future. How will you invest in your wellbeing today? 
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