2022 CEO Year End Message

21
Dec 2022
157
A woman wearing glasses and a black jacket is smiling in a circle.

Author: Ioana Giurca, CEO, CPHR Alberta

Click here to watch or listen to the CEO message on video.

What an incredible year 2022 has been for the association and I am honoured to be sharing this year’s CEO message with our stakeholder community. As the new CEO of CPHR Alberta, I have seen the association in a different light the past several months and I am inspired by our members and team daily.

Our member first philosophy continues to be our driving force as an operational team, and with that philosophy in the forefront of our minds we have been able to deliver some truly unique opportunities this year.

For a full year now, we have continually rolled out improved process for members through our new member portal. The increased activity we have seen within the portal in recent months has reafirmed the hard work that was required to launch the system. There are still some areas that require attention and work to ensure we attain the seamless, easy and all-inclusive experience we are seeking for our members. Please note that our team is working hard to complete these.

In February of 2022, we launched the CPHR Alberta Career Center. This new platform has allowed us to increase our reach, bringing in job opportunities from around the country as organizations seek hybrid and remote workers along with our provincial hires. We have increased our number of job postings and as a result increased our revenue allowing us to better support association programs and learning opportunities. The career planning services, and resume uploading have also been an added benefit for members.  We are eager to see the growth of the Career Center into 2023 and the opportunities it brings our membership.

Moving back to in-person meetings and events has been an exciting process and one our team has managed with grace as they consider logistics, pricing and safety of our members. This year we were able to bring our members together in-person for our mingles and smaller group professional development sessions including our Executive Breakfasts. Our capstone event of the year, our annual conference, was a large success as we brought members together both in-person and virtually for our first hybrid event. With over 500 combined attendees we delivered a two-day experience that included the presentation of our 2022 Excellence Awards, networking opportunities, concurrent sessions, keynotes speakers, a meeting  with the Board of Directors and more. We look forward to delivering another hybrid event next year in Edmonton.

To ensure we are protecting the best interest of the public, members are required to focus on continuous education amongst other areas such as ethical standards. To support this initiative and prepare our members for successful careers in human resources, CPHR Alberta delivered eight certificate programs in 2022 including Workplace Investigations, Executive Compensation, Organizational Change Management, Negotiations and Conflict Resolution and Project Management. In addition, we introduced new PD offerings for our members in the Northwest Territories and Nunavut.  

Our regulatory competencies and ethical standards have also seen a review the past year with changes to both our competency framework and EVA. The updated CPHR Canada Competency Framework was announced in late 2021 and was used as the basis for the National Knowledge Exam in 2022. In 2023, the Experience Validation Assessment will follow the updated framework and the number of competency examples required to pass the EVA will be changed from 12 to 8.

To ensure we are meeting these standards and the needs of our members we administered five short member survey’s throughout 2022.  I want to thank all of our members who participated, your feedback supports us with offering the right services. We had 867 individual members respond over the five part survey with the highest engagement on professional development and membership value sections. When asked what one word would be to describe CPHR Alberta, our two most popular answers were Professional and Informative! In 2023, we look forward to continuing to deliver in those same ways while ensure we gain ground in being educational, cost-inclusive and community centred.

An important strategic priority for the association and the CPHR Alberta Board in 2022 was our continued pursuit of self-regulation. Our journey thus far has led us to a point of review and as such, feedback from our membership. In the fall, our Board of Directors held an open event for members at the annual conference to learn more about the status of our application and the impact self-regulation  would have on the association and you as members. The development of our Self-Regulation Brochure and Petition were created to support awareness of the importance of self-regulation. We continue to ask for your assistance by signing our petition and completing the self-regulation question during your dues renewal through our Good Character Attestation form. Please take a moment to read our message from the Board, available now on our blog for more details.

As we continue to build awareness for the association and the designation amongst government and the private sector within our jurisdiction, our membership numbers continue to grow. As of December 5, 2022, CPHR Alberta has 6,073 members and 2,996 designates, an increase of 2% from 2021. The increases in members have also been impacted by the 2022 CPHR Canada Awareness Campaign and  CPHR Alberta’s Accredited Student Member Growth Campaign. It is through this campaign that we look to brighten the future of the profession by investing in the next generation of HR professionals, and building a pipeline of success for the association and supporting the growth of the CPHR designation.

With the continued growth of the association and our healthy financial situation, I am happy to share that membership dues have not increased since 2019 and they will remain the same in 2023.

Planning for 2023 has already begun, and as we continue to support our members with our regular programs and learning opportunities we will also turn our efforts towards our continued pursuit of self-regulation, growing our membership and bringing awareness for CPHR Alberta and the designation to the business community within our jurisdiction.  

Thank you to the CPHR Alberta Board for their support and guidance this year. Our board chair, Lisa Watson has shared a message for our members now available on our news blog. And thank you so much to all our volunteers!

On behalf of CPHR Alberta, I wish all of you a very joyful holiday season and a happy new year.

The views and opinions expressed in this blog post belong solely to the original author(s) and do not necessarily represent the views and opinions of CPHR Alberta.



A Strategic Guide to Organization Restructuring, Part 2

By Jessica Jaithoo • November 19, 2025
Author: Ada Tai, MBA, CPHR, SHRM-SCP After publishing “ A Strategic Guide to Organization Restructuring, Part 1 ,” I heard a consistent follow-up question from leaders: “How do you actually re-design an organizational structure so it aligns with strategy, future needs, and the realities of the day-to-day operations?” In this post, I will take you behind the scenes of a recent restructuring project our firm completed and walk you through the steps for designing a structure that works not just today, but also for the next 3 - 5 years. Step One: Understand the Organization Restructuring is not a mechanical exercise. Before anyone touches boxes on an org. chart, leaders must understand the full context of the organization: its challenges, aspirations, constraints, and people. Recently, our team worked with a large public-sector entity that hadn’t reviewed its structure in more than a decade. Over time, several issues had emerged: Long-standing role ambiguity and workflow friction Significant retention and succession challenges A rapidly growing industry and expanding service demands A CEO overwhelmed with too many direct reports Insufficient leadership depth in the layer immediately below the CEO The mandate was clear: Design a structure that could carry the organization for the next 3–5 years. Before jumping in, we partnered with the executive team to answer a set of foundational questions: Why is a new structure needed now? What pressures, risks, or opportunities are driving the change? What is the organization trying to achieve long-term? We reviewed vision, mission, values, strategic priorities, and expected growth. How is the organization currently designed? We examined complexity, formality, decision flows, span of control, talent mix, communication channels, policies, and people challenges. What work must happen to deliver services successfully? We mapped critical processes and clarified who is responsible for what work today and tomorrow. What resources and budget constraints shape the options? We did a reality check. Answering these questions transforms guesswork into a strategic foundation. Step Two: Plan for the Structure Review Once aligned on objectives and constraints, we co-created a plan for the whole structure review. 1. A small project team was assembled within the organization. This was a group of leaders/champions who would serve as our partners, sounding board, and communication anchors throughout the process. 2. To design a structure that reflects reality rather than assumptions, we needed both qualitative and quantitative insights. Together with the project team, we developed a data-collection plan that included: On-site tours to understand operations and workflow in context In-person interviews with employees across departments, tenure levels, roles, and demographic groups Review of organizational documents , including strategy, service data, operational metrics, etc. 3. We also conducted external research to understand the demand for the organization’s services, the competitive landscape, and industry benchmarks. The goal was to build a complete, nuanced picture of how work actually gets done. Step Three: Design the Structure Over the next several weeks, we conducted interviews with 80% of the head office staff and 60% of the frontline workforce. One important message we emphasized to every group is: “This review is not a performance assessment, nor an attempt to eliminate jobs. It is about building a structure that sets everyone up for success.” Gradually, as we gained insights, a clear picture emerged of what the future structure could and should be. We facilitated a series of structural design sessions with the project team. These sessions were collaborative, candid, and grounded in both data and lived experience. Together, we co-created: A transition structure for the upcoming year — providing stability while preparing for change. A future-state, growth-oriented structure designed for the next 3 – 5 years — with more substantial leadership depth, transparent accountability, and defined pathways for talent development and succession. The result was not just an org. chart. It was a blueprint for how the organization would operate, make decisions, support employees, and deliver services at a higher level. Step Four: Support the People Side of Change Even the best-designed structure can fall apart without thoughtful implementation. Once the project team felt confident in the proposed structures, the next steps were: Securing Board approval Preparing a comprehensive communication plan Engaging employees with clarity, empathy, and transparency We had the privilege of presenting the new design and its rationale to the Board. After approval, we supported the organization as it rolled out the change to staff, ensuring leaders were prepared to answer questions, set expectations, and guide their teams through the transition. Structure isn’t just architecture; it impacts morale, trust, and people’s sense of security. The human side must be handled with the same care as the technical side. Final Thoughts Restructuring is a strategic redesign of how an organization works, leads, and delivers value. A thoughtful structure review requires three things: Deep understanding of the organization’s reality Collaborative design grounded in data Careful implementation that supports people When these pieces come together, restructuring becomes more than a response to pressure. It is an opportunity to strengthen leadership capacity, improve clarity and accountability, and position the organization for sustainable growth. Check out my previous blog: “ A Strategic Guide to Organization Restructuring, Part 1 ” 

Essential Resources for HR Professionals in Alberta: Stay Ahead in Workforce Planning

By Jessica Jaithoo • November 19, 2025
Alberta’s labour market is dynamic, and HR professionals need timely insights and practical tools to make informed decisions. To help you navigate hiring trends, funding opportunities, and compliance requirements, here are three key resources you should know about: 1. Labour Market Information Bulletin The Regional Employer Supports Bulletin provides a snapshot of Alberta’s labour market, including: Employment Trends: September saw a 1.7% increase in employment , reversing previous declines. Unemployment Rate: Currently at 7.8% , slightly above the national average. Wage Updates: Average weekly wages rose to $1,433.62 . Upcoming Webinars: Topics include hiring foreign workers, employment standards, and psychological health and safety. Explore Labour Market Notes 2. Hiring Demand Bulletin The September Hiring Demand Bulletin offers detailed insights into job postings and hiring patterns: Job Postings: Over 30,500 new openings in September, with Calgary and Edmonton leading the way. Top Occupations: Retail salespersons, cooks, registered nurses, and material handlers. Sector Trends: Sales and service roles dominate (31%), followed by trades and transport. Regional Highlights: Calgary posted 11,004 openings , Edmonton 10,032 . View full hiring demand details 3. Employer Resources Guide Looking for ways to attract, train, and retain talent ? The Employer Resources Guide is packed with programs and funding opportunities: Grants & Funding: Canada-Alberta Productivity Grant – supports training to boost productivity. Workforce Strategies Grant – funds innovative workforce development solutions. Industry-Specific Programs: Food Futures Program – wage subsidies for food industry placements. ECO Canada – training and wage subsidies for environmental jobs. Youth & Apprenticeship Incentives: CAREERS Internship Programs – up to $7,500 for hiring youth. Student Work Placement Program – funding for co-op and internship positions. Recruitment Tools: Job Bank – free job posting platform. Agriculture Job Connector – match workers with agri-food employers. Access the full Employer Resources Guide Why These Resources Matter Together, these tools help HR professionals: Plan strategically with accurate labour market data. Fill critical roles by understanding hiring trends. Leverage funding to reduce recruitment and training costs. Stay compliant with employment standards and best practices. Take Action Today: Register for upcoming webinars on employment standards and workforce programs. Connect with a Workforce Consultant for tailored advice. Bookmark these resources to keep your HR strategies future-ready.

Overcoming Adversity and Inspiring Others

By Jessica Jaithoo • November 10, 2025
Author: Jennifer Muellers, Katy O’Brien-Watson, and Mandy Ingraham (Grande Prairie Chapter Committee) Every October, Alberta celebrates Disability Employment Awareness Month (DEAM) which promotes employment inclusion and increased participation of workers with disabilities in Alberta’s economy. DEAM celebrates the contributions of workers with disabilities and supports employers in practicing inclusive hiring (Government of Alberta, 2025). The Grande Prairie Chapter chose a local story of a girl named Kiesha, who was told after her car accident she would likely never walk again. Kiesha uses her story to inspire and uplift others through her journey of perseverance through public speaking engagements. Kiesha frames her journey not just as healing for herself, but as something that can help and inspire others in similar situations. Her film touches on living and working with disability in a rural setting like Grande Prairie and how accessibility, advocacy, community support and awareness are so important to her success. It shows through her positive outlook she empowers those around her even through her job at Costco. A local business owner speaks on his experience of having Kiesha as a client at his business and how this made him think differently about his business environment to be welcoming and accessible for all within the community. The film Able is a production supported by STORYHIVE and is made available (free on-demand) via TELUS Optik. The Changing World of Work The world of work is always evolving, and it is more accepting of individuals and their unique abilities than ever before, however, each instance of disability and accommodation cannot be given a ‘one size fits all’ mentality. There are many different types of disabilities and health factors that organizations need to be mindful of and accommodate. For example: cognitive and mental health disabilities (learning disabilities, autism spectrum, ADHD, etc.), physical disabilities (colour blindness), and chronic health issues (addiction, diabetes, epilepsy, Ehler Danlos syndrome, lupus). Even temporary conditions, such as pregnancy and menopause need to be accommodated in the workplace. The partnership between Human Resources and Management along with employees and other stakeholders can lead to deeper understanding and appreciation to what individuals are facing day to day. Some key items for the Human Resources Role to consider when Accommodating Employees: Have policies regarding accommodation in the workplace Ensure leaders and employees are walking the walk and talking the talk Train managers on accommodation in the workplace a) This could include Mental Health First Aid, Crisis Interventionist training, Drug and Alcohol Awareness training b) Employer’s Duty to Inquire and Duty to Accommodate Consider Emotional Intelligence training Work with managers and the employee requesting accommodation as per the employer’s Duty to Accommodate and establish an acceptable accommodation Employee Feedback a) Have questions regarding DE&I in the annual employee survey b) Have an open-door policy for employees to make suggestions on how to make the workplace more accessible Work with a local disability organization for assistance on determining if your organization is physically accessible a) is your handicapped parking space large enough? Do you have an automatic door opener? Can someone in a wheelchair reach the automatic door opener? Disability Employment Awareness Month serves as an important reminder that inclusion is not just a celebration—it’s a commitment to equitable workplaces and meaningful participation. Kiesha’s story in Able demonstrates the power of perseverance, the impact of inclusive employment, and the vital role employers play in shaping accessible and supportive environments. Her journey reminds us that when individuals are empowered to bring their full selves to work, everyone benefits—teams grow stronger and perspectives broaden. As HR professionals, we have the responsibility and privilege to lead this change. Through thoughtful policies, continuous training, and genuine engagement with employees, we can remove barriers and foster workplaces where inclusion is lived, not just stated. By prioritizing accessibility, empathy, and flexibility, we create cultures that value every person’s contribution. We can ensure that every employee—regardless of ability—has the resources and support needed to succeed and add meaningful value to Alberta’s workforce.
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